Privacy Policy

1. Overview & Scope

TrackWork helps service providers...

It applies to our marketing site...

2. Personal Data We Collect

We collect personal data...

• Onboarding...
• Account & Profile...
• Work & Payment Records...
• Communications & Support...
• Device & Usage Data...

We also receive information...

3. How We Use Personal Data

We use your personal data to:

• Operate your account...
• Match or connect clients...
• Send transactional communications...
• Provide onboarding...
• Monitor usage...
• Protect TrackWork...
• Comply with legal...

4. Legal Bases for Processing (EEA & UK)

If you are located in the European...

• Performance of a contract...
• Legitimate interests...
• Consent for optional communications...
• Legal obligations...

5. How We Share Personal Data

We share personal data only when necessary:

• With other users at your direction...
• Service providers under contract...
• Professional advisors...
• Business transfers...
• Legal compliance and safety...
• Aggregated or de-identified data...

6. Cookies & Similar Technologies

Our marketing site uses essential local storage to remember your language selection and PostHog, a privacy-focused analytics service, to understand how visitors discover TrackWork.

PostHog does not rely on cookies by default. You can opt out by enabling your browser's Do Not Track setting or by using a content blocker.

7. Data Retention

We retain personal data only for as long as necessary...

• Account data is kept while you maintain an account...
• Marketing preferences are removed...
• Support tickets, audit logs, and payment records...

We may de-identify or aggregate information...

8. Data Security

We implement administrative, technical, and physical safeguards...

9. Your Rights & Choices

Regardless of where you live, you can:

• Request access to your personal data...
• Update or correct inaccurate information...
• Request deletion of your account...
• Export the personal data you have provided...
• Opt out of marketing emails...
• Manage app permissions and browser settings...

To exercise these rights, email feedback@upcraft.xyz...

10. Region-Specific Disclosures

European Economic Area & United Kingdom

You may object to processing based on legitimate interests...

California & U.S. State Privacy Laws

Residents of California, Colorado, Connecticut, Utah, and Virginia...

TrackWork does not sell personal information...

11. International Data Transfers

TrackWork is based in the United States...

12. Children's Privacy

TrackWork is not directed to children under 13...

13. Changes to This Policy

We may update this Privacy Policy to reflect changes...

14. Contact Us

If you have any questions or concerns about privacy at TrackWork...

Email: feedback@upcraft.xyz